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Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive

Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive

Cancun QROO
Check in 3:00 PM
Check out 12:00 PM
With a stay at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive in Cancun (Zona Hotelera), you'll be steps from Gaviota Azul Beach and 7 minutes by foot from Cancun Convention Center. This luxury property is 0.4 mi (0.7 km) from Forum Beach and 2.1 mi (3.3 km) from Tortuga Beach.

Make yourself at home in one of the 160 air-conditioned rooms featuring outdoor private spa tubs and flat-screen televisions. Rooms have private furnished balconies. Digital programming and MP3 docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.

Property Details

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a spa tub, and an outdoor tennis court. Additional features at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.

  • Beach volleyball on site
  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Comprehensive recycling policy
  • Bulk dispenser for toiletries
  • Newspapers in lobby (surcharge)
  • Pool umbrellas
  • Number of meeting rooms - 1
  • Free WiFi
  • Number of bars/lounges - 5
  • Number of poolside bars - 2
  • Number of spa tubs - 1
  • Designated smoking areas
  • Number of outdoor pools - 1
  • Tours/ticket assistance
  • Fitness classes on site
  • Scuba diving on site
  • Rooftop terrace
  • Comprehensive food waste policy
  • Eco-friendly toiletries
  • At least 80% of all lighting comes from LEDs
  • LED light bulbs
  • Vegan menu options available
  • Vegetarian menu options available
  • Outdoor tennis courts - 1
  • Water dispenser
  • Number of coffee shops/cafes - 1
  • Laundry facilities
  • Elevator
  • Snorkeling on site
  • Fitness facilities
  • Double-glazing on all windows
  • Sustainability/community reinvestment (10% revenue or more)
  • Showcase for local artists
  • Beach umbrellas
  • Change of bed sheets (on request)
  • Spa treatment room(s)
  • Change of towels (on request)
  • Garden
  • Wedding services
  • Full-service spa
  • Beach towels
  • Yoga classes/instruction on site
  • Water dispenser use by guests actively encouraged
  • Wheelchair accessible – no
  • Luggage storage
  • Grocery/convenience store
  • Billiards or pool table
  • Business center
  • 24-hour front desk
  • Number of restaurants - 8
  • Housekeeping on request
  • Spa services on site
  • Safe-deposit box at front desk
  • Snack bar/deli
  • Sauna
  • Steam room
  • Free self parking
  • Beach cabanas (surcharge)
  • Free valet parking
  • Terrace
  • Beach sun loungers
  • Hair salon
  • Pool sun loungers
  • ATM/banking
  • Parasailing on site
  • Concierge services

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival. This adults-only property is located within the all-ages Hyatt Ziva Cancun resort; common areas and some facilities are shared.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Italian cuisine at Lorenzo's, one of the property's 8 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wind down with a drink at one of the 5 bars/lounges or 2 poolside bars.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 0.1 km / 0.1 mi
Gaviota Azul Beach - 0.2 km / 0.1 mi
Cancun Convention Center - 0.6 km / 0.4 mi
UltraMar Ferry Terminal - 0.6 km / 0.4 mi
Forum By The Sea Mall - 0.7 km / 0.4 mi
Forum Beach - 0.7 km / 0.4 mi
Plaza Caracol Mall - 0.7 km / 0.5 mi
Caracol Beach - 0.7 km / 0.5 mi
Chac Mool Beach - 1.3 km / 0.8 mi
Playa Ancha - 1.5 km / 0.9 mi
Cancun Golf Club at Pok Ta Pok - 2.6 km / 1.6 mi
Tortuga Beach - 3.3 km / 2.1 mi
La Isla Shopping Mall - 3.8 km / 2.4 mi
Tequila Museum - 3.9 km / 2.4 mi
Isla Dorada - 4.2 km / 2.6 mi
The nearest major airport is Cancun Intl. Airport (CUN) - 23.8 km / 14.8 mi

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
  • Guests under 18 years old are not permitted at this adults-only property.
  • Contactless check-out is available.


Hotel policies

General

  • Professional property host/manager
  • Gap period enforced between guest stays - 24 hours
  • Contactless check-out is available
  • Shield between guests and staff in main contact areas
  • Property confirms they are implementing guest safety measures
  • Temperature checks are available to guests
  • Individually-wrapped food options are available
  • Social distancing measures are in place
  • Staff temperature checks are conducted regularly
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitizer
  • Property is cleaned with disinfectant
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Staff wears personal protective equipment
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Masks are available to guests
  • Protective clothing is available to guests
  • No cribs (infant beds) available
  • Minimum guest age is 18
  • No rollaway/extra beds available
  • Caters to adults only
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Commonly-touched surfaces are cleaned with disinfectant

Pets

  • Pets not allowed

Location

Blvd. Kukulcan, Manzana 51, Lote. 7, Cancun, QROO 77500, Mexico