Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive
Make yourself at home in one of the 160 air-conditioned rooms featuring indoor private spa tubs and flat-screen televisions. Rooms have private furnished balconies. Digital programming and MP3 docking stations are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, an outdoor tennis court, and a fitness center. Additional features at this property include complimentary wireless Internet access, concierge services, and gift shops/newsstands.
- Fitness facilities
- Outdoor pool
- Concierge services
- Gift shops or newsstand
- Laundry facilities
- Coffee shop or cafe
- Safe-deposit box at front desk
- 24-hour front desk
- Dry cleaning/laundry service
- Full-service spa
- Spa treatment room(s)
- Wedding services
- Designated smoking areas
- Pool umbrellas
- Grocery/convenience store
- Tours/ticket assistance
- Free WiFi
- Accessible bathroom
- Wheelchair accessible parking
- In-room accessibility
- Number of restaurants - 8
- Outdoor tennis court
- Snack bar/deli
- One meeting room
- Free self parking
- Free valet parking
- Rooftop terrace
- Number of bars/lounges - 5
- Number of poolside bars - 2
- Luggage storage
- Beach umbrellas
- Beach cabanas (surcharge)
- Beach sun loungers
- Pool sun loungers
- Beach towels
- Newspapers in lobby (surcharge)
- Wheelchair accessible – no
Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom. This adults-only property is located within the all-ages Hyatt Ziva Cancun resort; common areas and some facilities are shared.
Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Enjoy Italian cuisine at Lorenzo's, one of the property's 8 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Wind down with a drink at one of the 5 bars/lounges or 2 poolside bars.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free valet parking is available onsite.
Distances are displayed to the nearest 0.1 mile and kilometer.
Delphinus Dreams - 0.1 km / 0.1 mi
Gaviota Azul Beach - 0.1 km / 0.1 mi
Forum Beach - 0.3 km / 0.2 mi
Caracol Beach - 0.4 km / 0.2 mi
Costa Occidental de Isla Mujeres National Park - 0.4 km / 0.2 mi
Cancun Convention Center - 0.5 km / 0.3 mi
Chac Mool Beach - 0.9 km / 0.5 mi
Plaza Caracol Mall - 0.9 km / 0.5 mi
Cancun Golf Club at Pok Ta Pok - 2.7 km / 1.7 mi
Tortuga Beach - 3.4 km / 2.1 mi
Yamil Lu'um Archaeological Zone - 3.6 km / 2.2 mi
La Isla Shopping Mall - 3.8 km / 2.4 mi
Cancun Interactive Aquarium - 3.8 km / 2.4 mi
Tequila Museum - 3.9 km / 2.4 mi
Marlin Beach - 4 km / 2.5 mi
The nearest major airport is Cancun Intl. Airport (CUN) - 25.3 km / 15.7 mi
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
- Guests under 18 years old are not permitted at this adults-only property.
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
- Personal protective equipment, including masks, will be available to guests.
- Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
- Contactless check-out is available.
- Individually-wrapped food options are available for dinner and through room service.
- Each guestroom is kept vacant for a minimum of 24 hours between bookings.
- The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.
- No rollaway/extra beds available
- No cribs (infant beds) available
- Minimum guest age is 18
- Caters to adults only
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Acrylic shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Property confirms they are implementing enhanced health & safety measures
- Individually-wrapped food options are available
- Individually-wrapped food options are available for dinner
- Individually-wrapped food options are available through room service
- Gap period enforced between guest stays 24 hours
- Pets not allowed